When trying to perform some basic remote admin tasks you often get this error
Review some typical issues and solutions for the “RPC server is unavailable” error:
- The remote computer may be blocked by the firewall.
Solution: Configure firewall properly.
NOTE. If you are using WIndows firewall, open the Group Policy Object Editor snap-in (gpedit.msc) to edit the Group Policy object (GPO) that is used to manage Windows Firewall settings in your organization.
Navigate to Computer Configuration – Administrative Templates – Network – Network Connections – Windows Firewall, and then open either Domain Profile or Standard Profile, depending on which profile you are using.
Enable the following exceptions: Allow Remote Administration Exception and Allow File and Printer Sharing Exception.
- Hostname or IP address is wrong or the remote computer is shutdown.
Solution: Make sure that hostname and IP address. are correct, make sure the machine is turned on and reachable. Also make sure FQDN name is resolved to correct IP address.
- The Windows Management Instrumentation service is not running on the remote computer.
Solution: Verify that the Windows Management Instrumentation service is running and set to auto start after restart.
- The TCP/IP NetBIOS Helper service is not running.
Solution: Verify that TCP/IP NetBIOS Helper service is running and set to auto start after restart.
- The Remote Procedure Call (RPC) service is not running on the remote computer.
Solution: Verify that Remote Procedure Call (RPC) service is running and set to auto start after restart.
To check that machine is reachable, perform the following steps:
- Log on a remote computer.
- Go to Start –> Run and type eventvwr and click OK.
- Run Services.msc and select Connect To Another Computer.
- In the Select Computer dialog, type the name of the domain controller reporting the error in the Another Computer entry field. Click OK to connect to the domain controller.
- Select Security log. The list should show you valid events.